Frequently asked questions
Find quick answers to common questions about the platform, pricing, and security.
General
1. How do I book a slot?
You can book your preferred slot directly through our website or by contacting us via WhatsApp. A booking is confirmed only after payment of the ₹200 advance.
1. How do I book a slot?
You can book your preferred slot directly through our website or by contacting us via WhatsApp. A booking is confirmed only after payment of the ₹200 advance.
2. Is the ₹200 advance refundable?
2. Is the ₹200 advance refundable?
3. Can I reschedule my booking?
3. Can I reschedule my booking?
4. What happens if I arrive late?
4. What happens if I arrive late?
5. How early should we arrive?
5. How early should we arrive?
Turf & Facilities
1. What sports can be played?
1. What sports can be played?
2. Is parking available?
2. Is parking available?
3. Is the turf suitable during rainy weather?
3. Is the turf suitable during rainy weather?
4. Do you provide footballs or cricket equipment?
4. Do you provide footballs or cricket equipment?
Booking & Payments
1. What payment methods are accepted?
1. What payment methods are accepted?
2. Can I extend my playing time?
2. Can I extend my playing time?
3. What happens if Turf Bruh cancels my booking?
3. What happens if Turf Bruh cancels my booking?
4. Can I book multiple slots?
4. Can I book multiple slots?
Rules & Support
1. What behaviour is expected inside Turf Bruh?
1. What behaviour is expected inside Turf Bruh?
2. Are outside food and beverages allowed?
2. Are outside food and beverages allowed?
3. What footwear should I wear?
3. What footwear should I wear?
4. Who can I contact for support?
4. Who can I contact for support?
